LensCrafters NYC Flatiron Unveils Patient Feedback Program

Optometric Eye Services is proud to announce the implementation of our customer feedback program to gather real feedback from our patients. We value your opinion and want to know how your experience was in all facets of your visit:

  • Waiting to be seen
  • During your exam
  • After your exam
  • Fitting for contacts (if needed)
  • Shopping for glasses in the LensCrafters NYC Flatiron store (if needed)
  • Overall experience

LensCrafters NYC Flatiron Patient Review ProgramWhile your eye exam is performed by the independent optometrists within the LensCrafters facility in the Flatiron district, we want to make sure that your overall experience is a great one! That includes the visit with our eye doctors as well as the store visit within LensCrafters.

Ask our optometrists about our patient feedback program and become eligible to receive a $25 American Express gift card for participating!

Here are some frequently asked questions about eye care that we hear from our patients:

How often do I need to come in for an eye exam? The answer to this question depends on your age and the overall general status of the health of your eyes. Making the assumption that you are in good overall health, we suggest that patients come to see their Flatiron optometrists at the age of 3 months, 3 years, just prior to entering 1st grade and then every 2 years up to the age of 60. However, patients that need vision correct (wearing contacts or glasses), should see their NYC eye doctor on an annual basis or as directed by your optometrist. Of course, there are exceptions to every rule and eye health is no different. If your family has a history of eye disease or types of systemic diseases such as diabetes or high blood pressure, you should consult with your eye doctor and make a point to have an exam every year or more frequently based on the assessment by the eye doctor.

What should I bring to my eye exam? If you wear glasses or contacts, you should bring your current prescription, the eyeglasses or contact lens case, a list of all current medications that you are taking and your insurance card.

Should I Wear Sunglasses? YES!!! The sun has harmful UV radiation and this radiation may cause cataracts, macular degeneration, pingueculae, pterygium and skin cancers of the eyelid. You protect your skin with sunscreen, your eye also need protection. Look for sunglasses that have 100% UV protection and be sure to wear them whenever you are outdoors. Look at this helpful video for your info:

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